Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you", "your", the "User") and Archflow ("we", "us", "our", the "Company") governing your access to and use of the Archflow platform located at https://archflow.dev (the "Service").

By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service. These Terms are governed by the laws of England and Wales.

2. Description of the Service

Archflow is a software-as-a-service (SaaS) platform that provides AI-powered tools for collaborative software architecture design. The Service includes:

• Project management with user stories, scope cards, and documentation.
• Interactive system architecture diagram creation and editing.
• Real-time collaboration features including live cursors, presence tracking, comments, and activity feeds.
• AI-powered content generation including stories, scope cards, diagrams, documentation, and an AI chat assistant.
• Full-text search across project content.
• Subscription-based access tiers with varying feature limits.

3. Eligibility and Account Registration

You must be at least 18 years old to use the Service. By registering, you represent and warrant that you meet this requirement.

When registering an account, you agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information to keep it accurate.
• Maintain the security and confidentiality of your login credentials.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately if you become aware of any unauthorised use of your account.

You may register using your email address and a password, or through third-party OAuth providers (GitHub, Google). You are responsible for any data you share with those third-party providers during the authentication process.

4. Subscription Tiers and Payment

4.1 Subscription tiers

The Service offers multiple subscription tiers, including a Free tier and a Pro tier. Each tier provides different levels of access to features, AI usage allowances, and storage limits, as described on our pricing page.

4.2 Payment and billing

Paid subscriptions are processed through Stripe, our third-party payment processor. By subscribing to a paid tier, you agree to Stripe's terms of service. Subscription fees are charged in advance on a recurring basis. All fees are quoted inclusive of applicable taxes unless stated otherwise.

4.3 Free trials

We may offer free trial periods for paid tiers. At the end of a trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial expires. You will be charged at the applicable rate upon conversion.

4.4 Cancellation and refunds

You may cancel your subscription at any time through the billing portal. Upon cancellation, your access to paid features will continue until the end of the current billing period, after which your account will revert to the Free tier. We do not provide refunds for partial billing periods, except where required by law.

4.5 Voucher codes

Voucher codes may be issued at our discretion and are subject to terms specified at the time of issue, including usage limits and expiry dates. Voucher codes have no cash value, are non-transferable, and may not be combined unless expressly permitted.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights.
• Upload, transmit, or store any content that is unlawful, defamatory, obscene, harmful, threatening, abusive, or otherwise objectionable.
• Attempt to gain unauthorised access to the Service, other accounts, computer systems, or networks connected to the Service.
• Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
• Use automated means (bots, scrapers, or crawlers) to access the Service without our prior written consent.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Circumvent or manipulate usage limits, rate limits, or subscription restrictions.
• Use the AI features to generate content that violates applicable law or the acceptable use policies of our AI provider.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
• Share your account credentials with third parties or allow multiple individuals to use a single account.

We reserve the right to suspend or terminate your access to the Service, without notice, if we reasonably believe you have violated these acceptable use provisions.

6. Intellectual Property

6.1 Our intellectual property

The Service, including its software, design, branding, logos, documentation, and all underlying technology, is the property of Archflow and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited licence to use it in accordance with these Terms.

6.2 Your content

You retain ownership of all content you create, upload, or store on the Service ("User Content"), including user stories, scope cards, diagrams, documentation, and comments. By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, and display your User Content solely for the purpose of providing and improving the Service.

You represent and warrant that you have all necessary rights to your User Content and that it does not infringe the intellectual property rights of any third party.

6.3 AI-generated content

Content generated by the AI features of the Service is provided to you for use within your projects. You acknowledge that:

• AI-generated content is produced by third-party AI models and may not be unique to you; similar content may be generated for other users.
• We make no representation or warranty that AI-generated content is accurate, complete, fit for purpose, or free from errors.
• You are solely responsible for reviewing, verifying, and validating any AI-generated content before relying on it.
• The intellectual property status of AI-generated content may be uncertain under applicable law. We do not warrant that AI-generated content is protectable by copyright or other intellectual property rights.

7. Real-Time Collaboration

The Service enables real-time collaboration among project members. By inviting other users to your project, you acknowledge that:

• Invited members will have access to project content in accordance with their assigned role (Owner, Admin, Editor, or Viewer).
• Actions taken by project members within their role permissions are your responsibility to manage.
• We are not responsible for any loss, damage, or disclosure that arises from the actions of users you have invited to your projects.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
• Any warranty regarding the accuracy, reliability, or completeness of AI-generated content.
• Any warranty that your data will be preserved without loss or corruption.

Nothing in these Terms excludes or limits any warranty implied by law that it would be unlawful to exclude or limit under the laws of England and Wales.

9. Limitation of Liability

To the maximum extent permitted by the laws of England and Wales:

9.1 Exclusion of certain losses

We shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of data, revenue, profits, or business.
• Loss of goodwill or reputation.
• Cost of procurement of substitute goods or services.
• Any loss arising from your reliance on AI-generated content.
• Any loss arising from unauthorised access to, alteration of, or destruction of your data, regardless of cause.

9.2 Cap on liability

Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of: (a) the total amount you have paid us in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) fifty pounds sterling (£50).

9.3 Data loss and security incidents

While we implement reasonable technical and organisational measures to protect your data (as described in our Privacy Policy), you acknowledge that:

• No system is completely immune to security threats, and we cannot guarantee that your data will never be subject to unauthorised access, loss, or corruption.
• You are responsible for maintaining your own backups of critical User Content.
• We shall not be liable for any data loss, data breach, or security incident to the extent that it results from circumstances beyond our reasonable control, including but not limited to third-party attacks, force majeure events, or vulnerabilities in third-party software and infrastructure.
• Our liability for data loss or security incidents shall be limited as set out in Sections 9.1 and 9.2 above.

9.4 Statutory rights

Nothing in these Terms shall exclude or limit our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by law. Your statutory rights as a consumer under the Consumer Rights Act 2015 are not affected by these Terms.

10. Indemnification

You agree to indemnify, defend, and hold harmless Archflow, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Service.
• Your violation of these Terms.
• Your User Content, including any claim that your content infringes the intellectual property rights of a third party.
• Your violation of any applicable law or regulation.

11. Service Availability and Modifications

11.1 Availability

We endeavour to maintain the availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We shall not be liable for any loss resulting from Service downtime.

11.2 Modifications

We reserve the right to modify, update, or discontinue any aspect of the Service at any time, with or without notice. Material changes to features included in paid tiers will be communicated to affected subscribers with reasonable notice.

12. Termination

12.1 Termination by you

You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will cease immediately, and your data will be handled in accordance with our Privacy Policy.

12.2 Termination by us

We may suspend or terminate your account at any time, with or without cause, and with or without notice. Grounds for termination include, without limitation: breach of these Terms, fraudulent or abusive behaviour, extended inactivity, or non-payment of subscription fees.

12.3 Effect of termination

Upon termination, the following provisions shall survive: Sections 6 (Intellectual Property), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), 14 (Governing Law and Jurisdiction), and any other provisions that by their nature should survive.

13. Third-Party Services

The Service integrates with third-party services, including but not limited to Stripe (payments), Anthropic (AI), GitHub and Google (authentication), and Resend (email). Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices, availability, or content of any third-party service.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions.

15. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authority, fire, floods, cyberattacks, power outages, internet service disruptions, or failures of third-party infrastructure or services.

16. General Provisions

16.1 Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Archflow regarding your use of the Service and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16.3 Waiver

No failure or delay by us in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any right or provision shall only be effective if made in writing and signed by an authorised representative of Archflow.

16.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16.5 Notices

We may send notices to you via the email address associated with your account or through the Service. You are responsible for ensuring your contact information is current. Notices to us should be sent to [email protected].

17. Changes to These Terms

We reserve the right to amend these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date and, where appropriate, by email notification. Your continued use of the Service following any changes constitutes acceptance of the revised Terms. If you do not agree to the amended Terms, you must discontinue use of the Service.

18. Contact Us

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Website: https://archflow.dev